Client improves Operational Efficiency and maximizes Employee Productivity through strategic Salesforce integrations
About the Client
The client is a leading IT Services company in the US that offers Digital Transformation Services by leveraging Microsoft solutions.
Solution
- Integrated Salesforce Marketing Cloud with Zoho People and Zoho Projects
- Implemented process automation to monitor employee performance
- Created Activities in the Automation studio
- Designed email templates for email automation
Benefits
- 35% increase in employee productivity rate
- Deeper insights on employee performance
- Improved attendance management and activity analysis
- Efficient project management and better transparency
Salesforce: Marketing cloud
Technologies: IT services, Marketing cloud, Marketing cloud integration, Digital Transformation Services, Process automation, automation studio, Email automation